New Release Smart Staffing: How to Hire, Reward, and Keep Top Employees for Your Growing Company

2nd Edition available February 2008

Smart Staffing offers easy to use strategies to hire top employees. It covers critical aspects, such as what to look for in a candidate, sources of candidates, screening, interviewing, pre-employment evaluations , reference checking and making the hiring decision. It also shows how to avoid negligent hiring and to hire within the law.

New revised and updated with today's innovations. Smart Staffing is a savvy, information-packed reference, brimming with examples. Its guides, scripts and forms make it a reference book that should be on the desk of every manager and owner who hires and manages people. Author Wayne Outlaw has been acknowledged by The Wall Street Journal as a "staffing expert" and is quoted by publications such as Fast Company and Nation's Business.

$19.95 ........................................................ (Quantity discounts call 1.800.347.9361 for information)

Click Here To Add To Shopping Cart

New Revised Smart Staffing: How to Hire, Reward, and Keep Top Employees for Your Growing Company

2nd Edition available February 2008

Plus the Smart Staffing Forms CD which contains customizable forms to create your own staffing system. Legal Application, Interview Forms, Applicant Sourcing Tools and Reference Checking Guides.

New revised and updated with today's innovations.Smart Staffing offers easy to use strategies to hire top employees. It covers critical aspects, such as what to look for in a candidate, sources of candidates, screening, interviewing, pre-employment evaluations , reference checking and making the hiring decision. It also shows how to avoid negligent hiring and to hire within the law.

New revised and updated with todau's innovations. Smart Staffing is a savvy, information-packed reference, brimming with examples. Its guides, scripts and forms make it a reference book that should be on the desk of every manager and owner who hires and manages people. Author Wayne Outlaw has been acknowledged by The Wall Street Journal as a "staffing expert" and is quoted by publications such as Fast Company and Nation's Business.

$34.90 ............. (Book & Forms CD)

Click Here To Add To Shopping Cart

Now you can also purchase the new customizable staffing forms CD.

• CD contains customizable forms to create your own staffing system.
• CD includes: Legal Application, Interview Forms, Applicant Sourcing Tools and Reference Checking Guides.
• CD sold for ........... $19.95

Click Here to Add to Shopping Cart

Solving The People Puzzle

• Reduce conflict and lost productivity
• Build employee esteem and motivation
• Handle performance issues
• Get more results from others while working less

Click here for more information.

Click Here To Add To Shopping Cart

WORRIED ABOUT LOSING A SALE
TO A LOWER PRICE?
Build Your Skills at Selling Against Price...
on the Way to the Call

Are prospects pressuring you to drop your price,
resulting in reduced margins and commission checks?
How much commission do you loose when a prospect
pressures you to lower your price?

Finally a powerful, practical, and proven system
that will help you improve your sales volume,
margins, and income!

Now Available on three audio CDs. Click here for more information.

Click Here To Add To Shopping Cart

Winning The Value Battle: How to Sell Against a Cheaper Price and Improve Your Margin and Increase Income. (Downloadable eBook)

• Are prospects pressuring you to drop your price, reducing your margins and commission checks?
• How much commission do you loose when a prospect pressures you to lower your price?

$14.95 ............. (eBook)

Click Here To Add To Shopping Cart

Winning The Value Battle: How to Sell Against a Cheaper Price and Improve Your Margin and Increase Income. (eBook on CD)

$16.95 ............. (eBook on CD)

Click Here To Add To Shopping Cart

CUSTOMIZED STRATEGIC
STAFFING SYSTEM

STRATEGIC STAFFING SYSTEMS enables you to. .

• Decrease turnover and increase satisfaction by hiring the right fit.
• Prevent legal problems by keeping your hiring methods within legal guidelines.
• Learn innovative tactics to compete successfully for top-performers in today's tight job market.
• Develop a system for comparing candidate's credentials.
• Get better productivity quicker from top-quality recruits.
• Decrease staff turnover and cost profits due to lack of workforce stability.
• Gain increased employee commitment.
• Learn how to use the latest pre-employment tests to make better hiring decisions.
• Ensure your organization is fully staffed with top-performers, regardless of labor shortage.

.......................................$69.95

Click Here to Add to Shopping Cart

MANAGEMENT: Solving The People Puzzle

What a manager gets accomplished through others determines his or her success. This course contains information and techniques to achieve greater results through others.

Topics covered.... Managing Others/ Resolving & Managing Conflict/ Motivation for Performance/ Building Teamwork/ Defining Expectations/ Developing Employees/ Goal Setting & Planning/ Understanding Self & Others/ Communicating for Results/ Appraising Performance/ Delegation/ Analyzing and Improving Performance 12

12 SESSIONS (Audio cassettes)

Includes 38-page Workbook ........$100.00

Click Here to Add to Shopping Cart

TOTAL CUSTOMER SERVICE: A Revolutionary Way To Increase Sales, Success and Profits

Whether they are called customers, clients, guests, patients, or members they represent the lifeblood of any organization. No matter what business we are in, we must serve the customer to be successful. This course is packed with information to help you and your organization deliver a level of service that guarantees success.

Topics covered.... Service Today/ Improving Service/ Internal Customers/ Communicating/ Service Is Critical/ Delivering Service/ Customer Problems/ The Telephone/ Perceptions/ Atmosphere/ Empowerment/ Serving Customers/ Service Cultures Policy/Expectations / Training/ Service TQM

16 SESSIONS (Audio cassettes) - 8 FULL HOURS ......$120.00

Click Here to Add to Shopping Cart

TOTAL TIME MANAGEMENT

We all have the same amount of time. How we use it determines our happiness and success. Total Time Management assists you to do more and still have time. This course is full of useful ideas and tips to help you get the most from your time.

Topics covered.... Nature of Time/ Habits/ Planning Delegation/ Time Problems/ Setting Goals/ Scheduling/ Time Tips

8 SESSIONS (Audio cassettes) Includes Workbook with Forms Kit..... $60.00

Click Here to Add to Shopping Cart

HIRE THE WINNERS

Hiring is a Manager's most important job, yet few are well trained to make this critical decision. This course covers How-To-Information to help you avoid hiring mistakes and hire a winner! Includes interview and reference checking guide with questions.

Topics covered... Importance of Hiring/ Screening Applicants/ Reference Checking/ Hiring Criteria/ Interview Skills/ Sources of Applicants/ Pre-Employment Tools/ Background Verification/ Hiring Decision

4 SESSIONS(Audio cassettes)2 FULL HOURS

Includes 17-page Workbook with hiring forms................$45.00

Click Here to Add to Shopping Cart

Customers go where they are wanted and stay where they are appreciated. The Profiles Customer Service Survey^TM identifies people who have the natural behavioral traits for great customer service.

How can employers tell whether the people they hire have integrity, are responsible, are drug-free, and are hardworking? The answer to that question is to use the Step One Survey ® in the job applicant screening process.

The Profile? is an all-purpose assessment that measures the qualities that make up "The Total Person" - Thinking-style and Reasoning. Occupational Interests, and Behavioral Traits. It is convenient and easy to use, requiring only 60 minutes to take.

Profile Sales Indicator? is a tool for selecting, managing, and training salespeople. It measures five key qualities of successful salespeople and predicts performance in seven critical sales behaviors. Using the Profiles Sales Indicator to build and develop a sales organization can result in record-breaking productivity, retention of top performers, and exceptional profitability.

Quantity Pricing Available